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Who We Are

National Tax Resource Group (“NTRG”) was founded in 1999 by Clayton L. Wigley, a former director at a large, national tax consulting firm.  NTRG was formed because of the absolute necessity for property owners to have access to a true, national tax consulting service that uses local and “specific property type” experts for every assignment. In the mid-nineties, the few national firms went through a culture change because of the changing environment of the industry.  Many of the elite professionals in the industry no longer desired to be employed by large companies and opted to join or start local, smaller firms with more desirable incentive pay and lesser geographic workloads. 

Instead of offering clients a national firm’s business model of maintaining offices in a few key markets and covering the rest of the country by spreading expertise and staff into unknown areas, NTRG manages the use of the best local consultants in over 80 markets throughout the entire U.S.

Today, the most sought after professionals in our business work for themselves in smaller practices and boutique law firms. NTRG acts as the manager and oversight conduit that brings these local professionals together to work for our clientele, while providing a single point of contact and source of information. NTRG’s professionals not only manage the entire process but also oversee the valuation process by performing in-house reviews concurrently with our local consultants for comparison and quality of work purposes.  This information, as well as access to the entire document library, reports, and status notifications, is available to NTRG clients via our proprietary online portfolio management system (“OPM”) at www.ntrgtaxdata.com.back to top

Our Mission

National Tax Resource Group (NTRG) shall deliver local property tax expertise and management of the entire ad valorem appeals and administration process for commercial property owners on a national basis via the expert direction of an efficient, experienced, and motivated team of “best in class” consultants hand picked to provide services specific to the needs of our clients’ properties.  This innovative approach, combined with our unparalleled in-house technologies, shall provide our clients a streamlined and seamless communications and reporting process to accommodate the complex task of property tax consulting on a national basis.

Mission Critical Ideals:

• To increase appeal results and tax savings by utilizing locally-qualified expertise for every assignment
• To provide our clients with a seamless national tax consulting service offering a single-source solution
• To continue to develop and integrate progressive, “best in class” solutions in the property tax industry in order to maintain our superior communication and reporting delivery methods for the benefit of our consultants and our clients
• To maintain our position in the industry as the most effective and innovative consulting group of its kind in North America
• To increase the benefits received by our clients by the continued examination of valuation methodologies and implementing new strategies for the reduction of ad valorem taxes
• To continue to recruit and manage the finest local consultants available in the industry to provide our clients with “best in class” results
• To minimize the resources required of our clients by streamlining the entire consulting process through pro-active information gathering and total process management thereby allowing for our client to focus on daily activities not related to property taxes
• To streamline the entire property tax appeal and administration process through superior technology processes and consultant management
• To provide our clients with the real ability to have input to the strategy and outcome of each and every appeal from an executive level by providing them access to every aspect of the property tax administration and appeal processes
• To provide each client with a property tax program specific to their needs
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Our Executive Team

Clayton L. Wigley, Founder & President

Corporate Office
(972) 233-1500 ext. 116
cwigley@ntrg-tax.com

Mr. Wigley joined the property tax industry in 1986 and has performed client counsel duties for hundreds of national real estate portfolios and Fortune 500 companies in his career.  He spent over 10 years traveling and living in more than 25 states while working for his former employer, a large, national tax firm, where he left as Director of the Central Region (U.S.).  It was during these relocations and travels that Mr. Wigley learned first hand of the advantages enjoyed by the local, smaller boutique firms when negotiating assessments. They had the upper hand in terms of relationships with the local assessors. Additionally, not burdened by corporate overhead and diminishing opportunities for advancement, the boutique firms had powerful consultants with ownership in their company and a work ethic that proved it.

In his career, Mr. Wigley has personally overseen and acted as client counsel for companies such as:

CB Richard Ellis Investors General Electric Camden Property Trust Tarragon Corporation Kimberly Clark Corporation Pinnacle Realty Management Trammell Crow Company Insignia, ESG Transwestern Investment Company AutoNation USA

Iron Mountain Corporation Prism Hotel Corporation CRIIMI MAE California Teachers Retirement Systems (CalSTRS) California Public Employees Retirement System (CalPRS) Lennar Property Company Vanguard (a.k.a. Alamo National Rent-A-Car) Digital Realty Trust Cintas Corporation NationsRent, Inc. AVIS Rental Car Company

Mr. Wigley has been an influential member of the tax consulting community, industry-wide, by advocating for improved client communications, reporting, and consultant performance and has been an invited speaker for organizations such as ICSC, BOMA, The Las Colinas Building Owners Association, International Hospitality Accountants Association, and IREM, among others. As senior advisor to NTRG clientele, his cooridnated efforts along with NTRG's local expertise has resulted in the tens of millions of dollars in tax savings on an annual basis.

Wigley received his formal education at Texas Tech University in Lubbock, Texas. He is a licensed and registered tax consultant in the state of Texas and a member of the Institute for Professionals in Taxation (IPT) and Texas Association of Property Tax Professionals (TAPTP).

Gregory S. Lusé, Executive Vice President - Director of Operations

Corporate Office
(972) 233-1500 ext. 114
gluse@ntrg-tax.com

Mr. Lusé joined National Tax Resource Group in 2002.  He began his career in the real estate property/asset management industry in 1983 and has worked with nationally-known owners of privately- and publicly-held commercial and multifamily properties.  As an asset manager representing a national portfolio comprising approximately 30,000 apartment homes, he was directly involved in all aspects of ad valorem property tax.  Mr. Lusé provides NTRG with many years of experience understanding an owner’s perspective of property tax issues and providing hands-on management of property tax consultants.

Mr. Lusé received his Bachelor of Science degree in Business Administration from the University of Texas at Dallas after having attended the University of Oklahoma.  He is a registered property tax consultant in the state of Texas and a member of the Texas Association of Property Tax Professionals (TAPTP).

Debra A. Garcia, Senior Director

South Florida Office
(954) 698-0051
dgarcia@ntrg-tax.com

In 2003, Ms. Garcia left her position as Director of Property & Sales/Use Tax of Vanguard Car Rental USA, Inc., the parent corporation of Alamo & National Car Rental, to join the NTRG team.  Prior to Vanguard, she was the Tax Director of Blockbuster Entertainment Corporation.  Her professional experience in the area of state and local taxation dates back to 1987.  Ms. Garcia oversees NTRG’s Southeast operations.  She earned her Bachelor’s Degree at Florida Atlantic University and is a standing member of the Institute for Professionals in Taxation (IPT).  Ms. Garcia also contributed as a Member of the 1995-96 CLR/Fast-Tax steering committee.

D. Frank Slaughter, Director - Vice President of Consulting Services

Corporate Office
(972) 233-1500 ext. 113
fslaughter@ntrg-tax.com

Mr. Slaughter has been in the tax consulting industry since 2000 and has rapidly advanced his status among his contemporaries.  He is a former consultant with a Dallas-based regional tax firm.  Mr. Slaughter has a wide depth of experience in real and personal property valuation issues in over 30 states across the U.S.  His areas of expertise also include Cost Segregation Studies and hotel inventories.  He is responsible for the direct supervision of many NTRG clients and the local consultants and legal teams involved in their national representation.  Mr. Slaughter is a member of the Texas Association of Property Tax Professionals (TAPTP) and holds his Senior Tax Consultant designation in the state of Texas.

Cindy R. Holt, Director – Information Services

Corporate Office
(972) 233-1500 ext. 115
cholt@ntrg-tax.com

Ms. Holt has been in the property tax profession since 1997 and brings to NTRG her experience working in a large, national property tax consulting firm as well as a Houston, TX-area boutique firm.  She joined NTRG in 2002 and oversees the management of all critical information flow and reporting afforded by our Online Portfolio Management system.  This process requires the careful coordination of efforts to (i) communicate with clients, consultants, county assessors, and county treasurers and (ii) assemble and disseminate accurately and timely the data necessary for NTRG to meet our clients’ property tax needs.

Ms. Holt is a registered property tax consultant in the state of Texas.

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Our Business Model

After considering the characteristics of a property and the needs of the Client, NTRG matches the Client’s property with a consultant who is familiar with the local assessor’s office and the property type. Effectively acting as the Client’s property tax manager, NTRG also provides an extra layer of review to the valuation process to provide a high level of confidence that the best possible outcome will be achieved.

Our business model also includes technology that is not common in the industry. NTRG has developed the Online Portfolio Management (“OPM”) system for the exclusive use of its Clients, consultants, and employees for the purpose of managing the flow of information in a secure, shared environment.

• We personally gather all necessary data directly from the client and our internal resources (public information)
• Each property is set up on our internet-based property tax system and made available to the client and the designated consultant
• Our internal review process begins in conjunction with the local consultant’s review
• A “conclusion of value” discussion is held with the client once the target values are concluded
• Target values are approved by client
• Administrative processes are completed and available to the client via our internet-based property tax system
• Appeals are filed and concluded while continually notifying the client of our results via the email function of our internet-based property tax system
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References

For Reference List, please contact us.

Read what our Clients say about us.

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Benefits

• Maximized tax savings by utilizing “best in class” consultants in each market
• Our processes welcome client involvement but they run equally well if the client elects to minimize its involvement
• Superior information access and reporting through advanced technologies
• Decreased administrative burden on client through our pro-active information gathering process
• The client’s need to review, hire, and manage multiple consultants and their various levels of reporting capabilities is eliminated
• Fully integrated property tax management program
• “One-source” contact for all processes
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